FAQ

How do I get started with iApartments?
Getting started with iApartments is simple. You first download our app, then create an account. Click here for full step-by-step instructions on how to get ...
Tue, 23 Mar, 2021 at 11:07 AM
Can I get support via phone?
Absolutely! Please call one of our iApartments Support Agents. We'd love to talk with you.  833 GO IAPTS   (833 464 2787)
Sat, 20 Feb, 2021 at 1:26 PM
Can I get support via email?
Yes. Please email one of our iApartments Support Agents. We'd love to assist you.  support@iapts.com
Sat, 20 Feb, 2021 at 1:26 PM
How fast is it to activate my devices via my iApartments app?
Whether you are unlocking your Front Door Lock, turning on your Smart Plug, or adjusting the temperature on your Thermostat via your app, iApartments is des...
Sat, 20 Feb, 2021 at 1:26 PM
Can everyone in my home control my smart amenities with the iApartments App?
No. Only persons that are designated on the lease as Residents are given access to an account with the iApartments app. If you would like to Guest Access Co...
Tue, 23 Mar, 2021 at 11:11 AM
Where can I see the status of my smoke alarm batteries in my app?
Currently, smoke alarms are not supported on iApartments. Please consult your community manager directly to ensure proper operation of this alarm should you...
Sat, 20 Feb, 2021 at 1:26 PM
Where can I see the status of my HVAC filter to see if it needs changing?
Currently, HVAC filter status is not supported on iApartments. Please consult your community manager directly to ensure proper changing of this filter shoul...
Sat, 20 Feb, 2021 at 1:26 PM
What is iApartments?
iApartments is the platform that powers the smart amenities in your apartment - a Smart Thermostat, Smart Plug, Leak Sensors and Smart Lock. You control a...
Tue, 23 Mar, 2021 at 11:01 AM