How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
How do I get started with iApartments?
Can I get support via phone?
Can I get support via email?
How fast is it to activate my devices via my iApartments app?
Can everyone in my home control my smart amenities with the iApartments App?
See all 8 articles
Where can I download the iApartments App?
View your local weather
Change your password
See all 9 articles
Do my guests need to download the iApartments app so they can get a virtual key to my home?
What can I do if I am locked out?
What are the two random numbers that appear every time I activate my Smart Lock?
How long to batteries in my Front Door Lock last?
Inviting a Guest User
Using your Front Door Lock
Viewing & Removing Users
Viewing and editing your Front Door Lock access code
If my Wi-Fi and internet connection fails or I lose power, do I lose access to my iApartments smart amenities?
Where do I change my Thermostat batteries? I want to make sure I have battery back up in case I lose power.
Changing the Temperature
Control Thermostat from the app
Connecting Thermostat to WiFi
What are some things I can do with my Smart Plug?
Control your Smart Plug
I hear a loud constant beep and it is not coming from my Smart Lock on my front door. What is this?
How long do batteries in my Leak Sensor last?
About Leak Sensors
Can I add my own smart devices to iApartments, like additional smart plugs or bluetooth speakers?
Connecting Amazon Alexa
Account disabled on Android and Apple